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Advice for confidential informants on the risk situation of a legal guardian

Certain professional groups can request advice from a specialist from the care authority as confidential informants if the person being cared for is at risk. You can find out more about this here.

  • Basic information

    The following persons are entitled to advice and support from a specialist from the guardianship authority to assess whether the person being cared for is at risk:

    • Doctors or members of another medical profession that requires state-regulated training to practice the profession or use the professional title.
    • Professional psychologists with a state-recognized scientific final examination,
    • Counsellors for addiction issues in a counselling centre recognized by an authority or corporation, institution or foundation under public law,
    • State-recognized social workers or state-recognized social pedagogues

    If, in the course of your professional activities, you become aware of indications that the person you are looking after is at risk, you can discuss this with the care authority and receive support there.

    Requirements

    • You are a member of one of the above-mentioned professional groups.
    • You are aware that a person in your care is at risk.
  • Procedure

    • The basic principle is that there should be no premature intervention in the management of care and that the right to self-determination of the person being cared for should be safeguarded.
    • Confidential persons must first have strong indications that the person being cared for is at risk.
    • First discuss the situation with the person being cared for and their guardian and motivate them to make a change - e.g. to make use of suitable assistance - in order to avert the risk.
    • There is only no obligation to have such a joint discussion if this would endanger the person being cared for.
    • Confidential persons in the above-mentioned professional groups are entitled to be advised by a specialist from the care authority regarding the assessment of the risk situation.
      • Please contact the responsible specialist at the care authority.
        • You can find the contact details under "Responsible bodies" - "Advice hotline for persons with confidential information".
    • The aforementioned professional groups are also authorized to inform the guardianship court, especially if discussion of the situation has not averted the danger to the person concerned.
  • Competent Department

    Contact Person

  • Fees / Costs

    gebührenfrei

  • Deadlines & processing time

    What deadlines must be paid attention to?

    There is no deadline.

    How long does it take to process

    Appropriate to the individual case.

  • Legal Bases

  • More Information

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This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.

The official information in German is complete and correct. 19.12.2025

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