Apply for case management as part of social compensation as a beneficiary

In case management, a case manager accompanies the beneficiaries through the application and benefit procedure in an activating and coordinating manner.

Case management services are provided with the consent of the beneficiaries, which also includes the necessary data collection. Consent must be documented in writing.

Eligible persons can receive case management.

Case management includes in particular

• determining the possible need for assistance that has arisen as a result of the harmful event, taking into account the particular circumstances of the individual case,
• providing information on the social benefits available,
• assisting the beneficiaries with the aim of obtaining prompt and coordinated benefits, insofar as beneficiaries have or could have claims against other social benefit providers,
• assistance with the application process, information on the initiation and course of the social compensation procedure,
• support during the social compensation procedure.

Case management may include making contact with potentially entitled persons.

If an assessment of needs and a participation plan procedure are to be carried out, case management services are also provided.

Please note: your social compensation provider will decide whether and to what extent you receive support.

Requirements

• You have suffered a health impairment in Germany due to a harmful event
• The health impairment has resulted in physical, psychological, mental or sensory impairments that continue to exist
• Or you are a relative or close person of a person who has been harmed in this way
• You have your domicile or habitual residence in Germany and
• You were temporarily abroad at the time of the offense and suffered a harmful event there
  or
• You are temporarily resident abroad but have suffered a harmful event in Germany

or

• You have your permanent residence abroad but have suffered a harmful event in Germany

What documents do I need?

• None.