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Apply for case management as part of social compensation for injured parties


If you have suffered damage to your health as a result of certain events, you can make use of case management. The case management team will guide you through the application and benefits process in an activating and coordinating manner. You can find out more here.

In case management, a case manager accompanies the beneficiaries through the application and benefit procedure in an activating and coordinating manner.

Case management services are provided with the consent of the beneficiaries, which also includes the necessary data collection. Consent must be documented in writing.

Injured parties should receive case management if

  • the harmful event was a criminal offense against life or against sexual self-determination
    or
  • they were minors when the harmful event occurred.

Case management includes in particular

  • determining the possible need for assistance that has arisen as a result of the harmful event, taking into account the particular circumstances of the individual case
  • providing information on the social benefits that may be available,
  • assisting the beneficiaries with the aim of obtaining prompt and coordinated benefits, insofar as beneficiaries have or could have claims against other social benefit providers,
  • assistance with the application process, information on the initiation and course of the social compensation procedure,
  • support during the social compensation procedure.

Case management may include making contact with potentially entitled persons.

If a needs assessment and a participation plan procedure are to be carried out, case management services are also provided.

Please note that your social compensation provider will decide whether and to what extent you receive support.

Requirements

  • You have suffered a health impairment in Germany due to a damaging event and can prove the direct or substantial connection.
  • The health impairment has resulted in physical, mental, intellectual or sensory impairments that continue to exist
  • You have your domicile or habitual residence in Germany and
  • you were temporarily abroad at the time of the offense and suffered a damaging event there

or

  • You are temporarily resident abroad but have suffered a harmful event in Germany

or

  • You have your permanent residence abroad but have suffered a damaging event in Germany

What documents do I need?

  • None.