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Apply for reimbursement of the costs for the trip to the trauma outpatient clinic

If you have suffered damage to your health as a result of certain events and have been treated in a trauma outpatient clinic, you can receive reimbursement of your travel costs. The damage to your health may be the result of an act of violence.

  • Basic information

    Trauma outpatient clinics offer victims of physical, psychological and sexual violence quick, early and unbureaucratic counseling and psychological help to help them cope with the consequences of the crime.

    In the case of treatment in a trauma outpatient clinic, the necessary travel costs to the nearest trauma outpatient clinic can be covered. The same applies to the necessary travel costs for a necessary accompanying person and for children whose transportation is necessary because their care is not guaranteed.

    The travel costs are based on the amount payable for transportation in the lowest class of the most appropriate means of public transport. In the case of transportation by another means of transport, an amount equivalent to the distance allowance is taken as a basis.

    Please note that your social compensation provider will decide whether and to what extent you will receive assistance.

    Requirements

    • You have suffered a health impairment due to a harmful event.
    • The health impairment has resulted in physical, mental, psychological or sensory impairments that continue to exist.
    • You either have your place of residence or habitual abode in Germany and were harmed here
      or
    • You were temporarily abroad at the time of the offense and suffered a damaging event there
      or
    • You are temporarily resident abroad but have suffered a harmful event in Germany
      or
    • You are permanently resident abroad but have suffered a harmful event in Germany.
    • Services in a trauma outpatient clinic can only be provided in Germany.
    • Travel costs are only covered to the nearest trauma center.
    • Services can only be provided in trauma clinics with which the relevant administrative authorities have concluded a contract.
    • The addresses can be obtained from the respective authority.

  • Procedure

    When you apply for social compensation benefits, the social compensation provider will check whether you are entitled to reimbursement of travel costs for services in a trauma outpatient clinic. You will receive an approval of the decision and, if applicable, information on the benefits granted as well as other necessary evidence.

    You can apply for social compensation benefits in writing.

    • If necessary, you can make an appointment with your contact person at the pension authority or at your responsible office.
    • You will then discuss whether you are entitled to social compensation benefits and what support services can be offered.
    • If necessary, the case management team can discuss the further procedure and possible entitlements to benefits that go beyond the general duty to provide information and advice with you.
    • If you are entitled to social compensation benefits, your contact person will discuss the further procedure with you.
    • The contact person will provide you with the relevant documents. If necessary, complete the documents, enclose the required evidence or supporting documents and send the documents back to your contact person.
    • Your claims will be determined ex officio on the basis of the documents. The authority will inform you of the result in the form of a decision, which is usually sent to you by letter.
    • If entitlements to benefits have been determined, you will receive an approval notice. If no entitlements are determined, you will receive a rejection notice.

  • Necessary Documents
    • Proof of travel expenses incurred

      For example:

      • Bus ticket
      • Streetcar ticket
      • Petrol station bill

  • Competent Department

  • Fees / Costs

    gebührenfrei

  • Deadlines & processing time

    What deadlines must be paid attention to?

    There is no deadline.

    How long does it take to process

    The prerequisite for processing is that all mandatory information has been provided. The processing time varies depending on the competent authority and the individual case. It is not possible to give an exact time and it depends on the complexity of the individual case.

    If you submit the application for social compensation for treatment in a trauma outpatient clinic as rapid assistance, the processing time is within 2 weeks according to the statutory deadline.

  • Legal Bases

  • More Information

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The official information in German is complete and correct. 07.11.2025

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