Our employees only speak German in the office and on the phone.

Notification of changes to the insurance contract by the insurer to the care authority

Are you an insurer and have there been changes that affect the insurance contract? Then you must report these changes to the supervisory authority. You can find out more about this topic here.

  • Basic information

    Professional caregivers must have professional liability insurance.

    If there are changes to the insurance contract or if the insurance contract is terminated or canceled, the insurer must notify the competent home authority. The notification must be made to the home authority that was responsible for registering the caregiver.

    The notifications and proof of these changes must be submitted independently. There is no reminder to submit them.

    Requirements

    • In insurance contracts, the insurer must be obliged to notify the home authority immediately of any changes, termination or cancellation of the insurance contract.
      • Changes are defined as any changes to the insurance contract that affect the prescribed insurance cover.
  • Procedure

    Changes, terminations or notices of termination of the insurance contract must be notified to the home authority.

    • You can submit the notification in the following ways:
      • In writing by post
      • By e-mail
      • Via the special electronic mailbox for public authorities (BebPo)

    The contact details can be found under "Responsible authorities".

    The home authority will inform the supervisor of the end of insurance cover immediately after receiving the notification and ask them to restore insurance cover elsewhere at short notice. In doing so, any gaps in insurance cover must be avoided when taking out a new policy. If the caregiver does not comply with this obligation, the home authority must revoke the registration.

  • Necessary Documents

    • Insurance contract
  • Competent Department

  • Fees / Costs

    gebührenfrei

  • Deadlines & processing time

    What deadlines must be paid attention to?

    Changes, terminations and notices of termination must be communicated immediately.

    How long does it take to process

    The home authority must inform the caregiver immediately of the loss of insurance cover and may initiate the revocation procedure within a timeframe appropriate to the individual case, but at the latest after the insurance cover has been canceled at the end of the month following notification.

  • More Information

Feedback on quality

Your feedback will help us to identify and solve problems. You will not receive a personal response. Please do not submit any personal data.

Did you find what you were looking for?

How do you rate this page?*

*Mandatory field

This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.

The official information in German is complete and correct. 13.11.2025

Dienstleistungen · syfq nzm