Our employees only speak German in the office and on the phone.

Report contamination of gullies (road drainage)

  • Abfall und Umweltschutz

Contaminated or blocked gullies can lead to flooding of road surfaces. Have you seen a gully where water is not draining away? Help us to clear it.

  • Basic information

    If the blockage is so large that the water can no longer drain away properly, roads can be flooded. Before reporting a blockage, please make sure that it is not on your property. The owner of the property is responsible for the gullies and sewer pipes on the private property and is obliged to maintain them. In the private inspection chamber, if available, you can check whether the wastewater is still draining properly from your property and whether the blockage must be in the municipal network. If you notice contaminated gullies, please report them.

    Requirements

    In order to rectify the damage as quickly as possible, you should be able to state the exact location.

    The complaints and damage reports must be located within the city area and the jurisdiction of the City of Bremen.

  • Procedure

    You can report the contamination in various ways:

    Online

    • You can find the reporting form under Further information - Forms.
    • Complete the reporting form step by step.

    In writing

    • Report the contamination by e-mail.

    By telephone

    • Call the customer service of Die Bremer Stadtreinigung to report the contamination.
  • Necessary Documents

    • Details of the location and nature of the damage
    • Name, telephone number and e-mail address for queries
  • Competent Department

  • Online Services

    • Reporting form for dirty gullies
      You can use this form to send dirty gullies, including their location, directly to DBS Customer Service. No identification necessary. No costs are incurred.

  • Fees / Costs

    If the blockage is in the gully or in the municipal sewer system, removal is free of charge.

  • Deadlines & processing time

    What deadlines must be paid attention to?

    There are no deadlines.

    How long does it take to process

    Usually 3 working days.

  • Legal Bases

  • More Information

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This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.

The official information in German is complete and correct. 04.05.2026

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