Request an ambulance 
Nobody wants it, but sometimes you still need an ambulance.
First and foremost, the patients themselves or the practices or hospitals are responsible for organizing an ambulance transport via one of the private ambulance companies.
This is not a rescue service operation.
The City of Bremen Rescue Service is only responsible if no private ambulance company can be reached or if transportation is only possible after more than 3 hours.
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Basic information
Patient transport involves the transportation of injured, sick or needy persons who are not emergency patients but who, according to medical assessment, require specialist care or a specially equipped means of transport during transportation or for whom this is to be expected due to their condition.
A special ambulance with specially qualified personnel (paramedics) is required for transportation. This distinguishes patient transport from patient transport services or cab transport, which have lower or no requirements in terms of personnel and equipment.
Requirements
In Bremen, patient transportation is carried out by private providers. Patients can decide for themselves which ambulance company transports them. This also applies to discharges from hospital.
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Procedure
Patient transports can be requested via the telephone switchboards of the private patient transport companies. The websites and telephone numbers of the companies licensed in Bremen can be found under "Responsible bodies".
More information
In the event of life-threatening disorders of consciousness, breathing or circulation - i.e. EMERGENCIES - call the emergency services on 112.
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Competent Department
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Feuerwehr Bremen
- (0421) 3030 0
- (0421) 3030 11560
- Am Wandrahm 24, 28195 Bremen
- Website
- office
@Feuerwehr. bremen. de - Legally secure e-communication more
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Fees / Costs
The transport costs are covered by health insurance if the transport is prescribed by a doctor, whereby the transporting ambulance company usually settles the bill directly with the insurance company for patients with health insurance. Patients with health insurance are charged a co-payment of 10% of the transport costs, up to a maximum of €10.
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Deadlines & processing time
What deadlines must be paid attention to?
None.
How long does it take to process
An ambulance should arrive within one hour of being requested. However, depending on the actual workload, this may take longer.
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Legal Bases
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More Information
This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.
The official information in German is complete and correct. 02.12.2025