Our employees only speak German in the office and on the phone.

Revocation of signature certificates for electronic proof of identity

  • Ausweise und Dokumente

If your new ID card has been lost, the electronic signature must be blocked separately.

  • Basic information

    When using the electronic signature, the signature function must be blocked separately if the ID card is lost or stolen. This blocking is carried out directly by the provider from whom the signature certificate was purchased. Alternatively, the blocking can also be carried out at the BürgerServiceCenters of the Bürgeramt.

    Requirements

    • German in the sense of Art. 116 Para. 1 of the German Basic Law (GG)
    • Registered in the municipality with main residence
  • Procedure

    To block your account, contact the toll telephone number. You will be guided through the blocking process there. Alternatively, you can visit a BürgerServiceCenter.

  • Fees / Costs

    Costs for blocking an electronic signature certificate are the responsibility of the respective provider.

  • Deadlines & processing time

    What deadlines must be paid attention to?

    Not specified.

    How long does it take to process

    Not specified.

  • Legal Bases

  • More Information

This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.

The official information in German is complete and correct. 09.04.2026

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