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Notification of a contract disruption received from the contracting authority in the context of public procurements in the supplier cockpit




    	    

		    
If the purchaser detects a breach of contract, he can send a contract disturbance report to you as the supplier. You receive the message in the supplier cockpit. This message can also be sent by strategic purchasing.

		    


                					    

						    

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							    Basic information
						    

						    

							    

								    
If the purchaser detects a breach of contract, he can send a contract disturbance message to you. You receive the message in the supplier cockpit via the catalog system.  

A contract disruption occurs when contract terms have not been met, a breach of contract has been fraudulently made, or a product is not available for delivery. A contract disruption is not a defect report. The contract disruption report in the Supplier Cockpit is not used to report order- or performance-related defects as a result of an order.

								    

									    Requirements
  • You must have a valid framework agreement with the public administration.
  • It must be a disruption in the provision of services based on the framework agreement.
  • To use the Supplier Cockpit, your company must have an account in the "Unified Business Account".
  • To use the Supplier Cockpit, you need an ELSTER organization certificate.