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Notification of a contract disruption received from the contracting authority in the context of public procurements in the supplier cockpit

If the purchaser detects a breach of contract, he can send a contract disturbance report to you as the supplier. You receive the message in the supplier cockpit. This message can also be sent by strategic purchasing.

  • Basic information

    If the purchaser detects a breach of contract, he can send a contract disturbance message to you. You receive the message in the supplier cockpit via the catalog system.

    A contract disruption occurs when contract terms have not been met, a breach of contract has been fraudulently made, or a product is not available for delivery. A contract disruption is not a defect report. The contract disruption report in the Supplier Cockpit is not used to report order- or performance-related defects as a result of an order.

    Requirements

    • You must have a valid framework agreement with the public administration.
    • It must be a disruption in the provision of services based on the framework agreement.
    • To use the Supplier Cockpit, your company must have an account in the "Unified Business Account".
    • To use the Supplier Cockpit, you need an ELSTER organization certificate.

  • Procedure

    If the purchaser detects a breach of contract, you receive a contract disruption message in the Supplier Cockpit.

    • You log in to the Supplier Cockpit with your "Unified Enterprise Account".
    • You receive the contract disturbance message and display it.
    • You call up the contract disturbance message in the Supplier Cockpit.

  • Competent Department

  • Online Services

    • Supplier cockpit
      The supplier cockpit is a central platform for all suppliers who have concluded a framework agreement with the federal, state or local government. Here you have an overview of all their framework agreements and can make their catalogs available in a uniform format via a central access point.

  • Deadlines & processing time

    How long does it take to process

    The processing will be carried out immediately.

  • Legal Bases

  • More Information

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This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.

The official information in German is complete and correct. 12.11.2024

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