Our employees only speak German in the office and on the phone.

Request a change in the collection of paper waste

Is your paper garbage can too small, too big or damaged?

  • Basic information

    Is the size of your paper garbage can permanently insufficient or do you want a smaller one? Then order a new garbage can. Paper garbage cans with a volume of 120, 240 and 1100 liters are available. You can also request a change if your paper garbage can is damaged or has disappeared.

    Requirements

    You are a property owner: in or owner:in a private residential unit.

  • Procedure

    You can request a change to the collection of your paper waste in several ways

    Online

    • Report your changes using the online form from Die Bremer Stadtreinigung.

    By telephone

    • Request your changes by calling the customer service of Die Bremer Stadtreinigung.

    In writing

    • Report your change by e-mail to customer service at Die Bremer Stadtreinigung.

    The garbage can will be delivered to your property and you will receive a delivery bill with important information. In the event of a change, the old garbage can will be taken away. This must be placed visibly on public land in front of your property.

  • Necessary Documents

    • Customer number

      You will find this information on your waste disposal fee notice.

    • Contract number

      You will find this information on your waste disposal fee notice.

    • Object data

      You will find this data on your waste fee notice.

      Property data according to the land register.

  • Competent Department

  • Online Services

    • Apply for a change of paper garbage can
      If you are an owner, you can apply to change the size of your paper bin here. You must have your customer number, contract number and property details ready for identification. These can all be found in the waste fee notice. There are no costs involved.

  • Fees / Costs

    gebührenfrei
    The waste fee may fall or rise in the event of changes.

  • Deadlines & processing time

    What deadlines must be paid attention to?

    There is no deadline.

    How long does it take to process

    Your request will be processed directly by telephone. Delays may occur in the event of high volumes.
    By e-mail or post, 5-7 working days are required. Delays may occur with high volumes.

  • Legal Bases

  • More Information

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This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.

The official information in German is complete and correct. 05.08.2025

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