Requesting and billing patient transport 
Nobody wants it, but sometimes you still need an ambulance.
First and foremost, the patients themselves or the practices or hospitals are responsible for organizing an ambulance transport using a private ambulance company.
This is not a rescue service operation.
The Bremen fire department is only responsible if no private ambulance company can be reached or if transportation is only possible after more than 3 hours.
-
Basic information
Patient transport involves the transportation of injured, sick or needy persons who are not emergency patients but who, according to medical assessment, require specialist care or a specially equipped ambulance during transportation or for whom this is to be expected due to their condition. A special ambulance with specially qualified personnel (paramedics) is required for transportation. This distinguishes patient transport from patient transport services or cab transport, which have lower or no requirements in terms of personnel and equipment.
Requirements
In Bremen, patient transportation is carried out by private providers. Patients can decide for themselves which ambulance company transports them! This also applies to discharges from hospital.
-
Procedure
Patient transports can be requested via the telephone switchboards of private patient transport companies. A list of licensed and approved ambulance companies can be found under "Further information".
More information
In the event of life-threatening disorders of consciousness, breathing or circulation - i.e. EMERGENCIES - alert 1 1 2.
-
Competent Department
-
Feuerwehr Bremen
- (0421) 3030 0
- (0421) 3030 11560
- Am Wandrahm 24, 28195 Bremen
- Website
- office
@Feuerwehr. bremen. de - Legally secure e-communication more
-
-
Fees / Costs
The transport costs are covered by the health insurance if the transport is prescribed by a doctor, whereby the transporting ambulance company usually settles directly with the insurance company for patients with health insurance. Patients with health insurance will be charged with an own contribution of 10% of the transport costs, but not more than 10,-.
-
Deadlines & processing time
How long does it take to process
The arrival of an ambulance should take place within one hour of the request. This may take longer depending on the specific workload.
-
Legal Bases
-
More Information
This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.
The official information in German is complete and correct. 10.10.2025