Our employees only speak German in the office and on the phone.

Applying for an identity card - replacement in case of loss, theft, etc.

  • Ausweise und Dokumente

If you no longer have your ID card because it cannot be found, has been lost or stolen, you must report this loss immediately (notification of loss).
You must apply for a new ID card.

  • Basic information

    The loss or misplacement must be reported to the BürgerService facilities of the Bürgeramt. You can download a template for the "Notification of loss of an ID document" under "Forms". You are welcome to send the completed and signed loss report by e-mail to one of the BürgerServiceCenters listed below so that the loss can be recorded before your appointment to apply for a new document. Theft must be reported to the police.
    If the electronic proof of identity has been activated, it must be blocked either at the BürgerService facilities of the Bürgeramt or by calling the emergency number 116116.

    When blocking, the personal data and the blocking password must be provided.

  • Procedure
    • The ID card can only be applied for in person, as a handwritten signature is required at the time of application.
    • Upon receipt of the pin letter from the Bundesdruckerei, you will be informed that the ID card is ready.
      Please note: Bundesdruckerei will not send a pin letter to children under the age of 15 years and 9 months at the time of application.
    • You can find all information about collecting your ID card here: -> Pick up your ID card / passport https://www.service.bremen.de/sixcms/detail.php?gsid=bremen128.c.1246255.de

    More information

    For more information, call (0421) 361-88660.

  • Necessary Documents
    • Proof of identity
      • For example, identity card, valid (children's) passport or birth certificate for infants or small children who do not yet have a (children's) passport or identity card.
    • 1 QR code to retrieve a digital passport photo or take your photo directly at the BürgerServiceCenter
      • Please arrive 15 minutes before your appointment. Under "Further information" - "Notes on digital passport photos" you will find further important information.
    • For applications for children under the age of 16
      • Declaration of consent from the parent or legal guardian not present.
      • Proof of custody (in the case of only one legal guardian).
      • Proof of identity (original/copy) of the person with parental authority who is not present.
    • Children must always be present at the time of application.

  • Competent Department

  • Forms

  • Fees / Costs

    46,00 EUR for persons aged 24 and over
    27,60 EUR for persons under 24 years
    Exemption from fees due to receipt of benefits according to the SGB (e.g. unemployment benefit II, basic income support due to old age or disability) is not possible.
    6,00 EUR Photo costs (if no photo is transmitted by the photographer via a QR code brought along).

  • Legal Bases

  • More Information

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This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.

The official information in German is complete and correct. 11.03.2026

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