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Towing of unlawfully parked vehicles


Procedure

If you notice that your vehicle is no longer at the parking lot, you can obtain information either from the police or directly from our contractual partner BAV by calling +49 421-544444.

If your vehicle has been towed away, you can collect it from the BAV against payment of the towing costs, including the administration fee and safekeeping costs.

If your vehicle has been towed, you will be given a hearing in which you can comment on the incident (admission). The facts of the case will be checked again by our specialists. If your filing does not lead to the discontinuation of the proceedings, you will receive a cost assessment notice against which you can lodge an objection.

Legal bases