Our employees only speak German in the office and on the phone.

Bremen Citizens’ Helpline Bürgertelefon Bremen

  • General information

    The Bremen Citizens’ Helpline is the first point of contact by telephone for residents of the city of Bremen. For example, you might like to know

    • which government department is responsible for your enquiry?
    • what documents you need to apply for a passport?
    • how to register your new pet?
    • where you can register or change your address?

    The Bremen Citizens’ Helpline is available Monday to Friday from 7.00 am to 6.00 pm on 115 or (0421) 361-0.

  • Superordinate agency
  • Assigned departments

Our services

  • Authority number 115

    The Bremen Citizens' Helpline (Bürgertelefon Bremen) provides answers to the most frequently asked questions from public authorities via the telephone number 115. It does not matter which authority, administrative level or responsibility is involved. The time-consuming search for responsibilities…

This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.

The official information in German is complete and correct.

Updated on 04.09.2026

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