Payment options
cash, EC card
Notes
During the open consultation hours, applications for travel documents – including provisional travel documents – and registration of residence are processed. You can register from 30 minutes before the start of the open consultation hours.
Please be prepared for waiting times if you wish to make use of this service.
For urgent matters, please email:
bscmitte@buergeramt.bremen.de
Quick Enquiries Desk at the BürgerServiceCenter
The following services can be booked:
Please register at the self-check-in terminal at the BürgerServiceCenter upon arrival. There you will receive a ticket with a time slot for your enquiry.
Enquiries are usually dealt with promptly. However, depending on how busy it is, there may be waiting times. It is also possible that the daily quota of tickets for quick enquiries may already have been allocated.
When is the quick-service desk at the BürgerServiceCenter-Mitte open?
Mondays and Thursdays from 07:30 to 17:00, Tuesdays and Fridays from 07:30 to 12:00, and Wednesdays from 07:30 to 13:00.
Collecting documents
You can generally collect your passport or identity card via a document collection box – conveniently without an appointment, at any time during general opening hours. You will have received the relevant details when you submitted your application.
If your passport or national identity card cannot be collected via the document collection box, you will also be given the relevant information when you submit your application. In this case, collection will take place at our quick-service counter, without the need for an appointment.
Upon arrival at the Bürger-ServiceCenter, please check in at the self-check-in terminal. There you will receive a ticket for your enquiry. Your request is usually processed promptly. However, depending on how busy we are, there may be waiting times. It is also possible that the daily quota of tickets for collection may already have been allocated.
At the BürgerServiceCenter-Mitte, visits are only possible by prior appointment. Appointments can be booked online via https://www.service.bremen.de or via the Bremen Citizens’ Helpline on 115 or 0421-361 0. Please make use of the online booking service wherever possible.
Email enquiries regarding registration matters can be sent to:
bscmitte@buergeramt.bremen.de
If you require specific information, the following telephone numbers are available:
The BürgerServiceCenter-Mitte offers a range of public services all in one place. You can currently access the following services there:
For quick processing, you can easily use the online procedure at the Federal Office of Justice. There you will find all further information and also the "Online application for a certificate of good conduct". You can find the link to the online application under "Online Service" - "Online…
Have you been asked to provide a letter of guarantee for your guest as part of a visa procedure for visiting or business purposes? Please note the following points.
In many countries outside the European Union (EU), you need a passport to enter the country. If you have German citizenship, you can apply for a German passport.
Would you like to apply for a pole fishing license? Find out more here.
You can apply for a registration certificate. For your purposes, you will receive a certificate from the register of residents about the data stored about you.
Would you like to apply for an ID card? Find out more here.
In countries that are not part of the EU, an international driver's license is required for temporary stays.
Has your ID card been lost or expired and you need a new one? Then you can apply for a temporary ID card at the Citizens' Service Centers to bridge the time until your new ID card is issued.
If you want to fish or fish in Bremen, you need a fishing license. You can learn more about it here.
If a passport - even in the "express procedure" (within 3-4 days) - can no longer be issued in time before departure, you can obtain a temporary passport.
If you no longer have your ID card because it cannot be found, has been lost or stolen, you must report this loss immediately (notification of loss). You must apply for a new ID card.
Information on exemption from the statutory ID requirement. From now on, you do not need an appointment for this request at the BürgerServiceCenters Mitte, Nord and Stresemannstrasse. You can take care of this at the short request counter. Please note the different opening hours of the quick…
The certification confirms that the content of the copy is identical to the original document. The certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be processed if you have your…
The certification confirms that the content of the copy is identical to the original document. However, the certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be processed if you…
The certification confirms that the content of the copy is identical to the original document. However, the certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be processed if you…
The certification confirms that the content of the copy is identical to the original document. However, the certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be processed if you…
Important note: The certification confirms that the content of the copy is identical to the original document. However, the certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be…
If you are at risk from third parties by disclosing your address, you can apply to have your data blocked in the population register (information block). In such a case, please contact the registration office with your ID card.
Your name has changed, e.g. due to marriage, and you would like to have a new driver's license issued? Especially when driving abroad, it can be useful to be in possession of an EU card driver's license with current information.
Please note that you can also use our online service for the desired service. You can find the link under "Online service" or by clicking on the "Complete online" button.
If your address changes, you must also have the address changed on your electronic residence permit.
You can inquire about the status of your driver's license processing by e-mail.
If you move out of an apartment and do not move into a new apartment in Germany, you must deregister.
The eID card is a document that provides the online ID function for people who are not entitled to be issued with an ID card or residence permit with online ID function.
The certification confirms that the content of the copy is identical to the original document. However, the certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be processed if you…
The certification confirms that the content of the copy is identical to the original document. However, the certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be processed if you…
Please note that you can also use our online service for the desired service. You can find the link under "Online service" or by clicking on the "Complete online" button.
Please note that you can also use our online service for the desired service. You can find the link under "Online service" or by clicking on the "Complete online" button.
Please note that you can also use our online service for the desired service. You can find the link under "Online Service" or by clicking on the "Complete online" button.
Please note that you can also use our online service for the desired service. You can find the link under "Online Service" or by clicking on the "Complete online" button. Pure battery electric vehicles, externally rechargeable hybrid electric vehicles and fuel cell vehicles can receive an…
Please note that you can also use our online service for the desired service. You can find the link under "Online service" or by clicking on the "Complete online" button.
Please note that you can also use our online service for the desired service. You can find the link under "Online service" or by clicking on the "Complete online" button.
Please note that you can also use our online service for the desired service. You can find the link under "Online service" or by clicking on the "Complete online" button.
Please note that you can also use our online service for the desired service. You can find the link under "Online Service" or by clicking on the "Complete online" button. Seasonal license plates are intended, for example, for vehicles such as motorcycles, convertibles or motorhomes that are only…
Please note that you can also use our online service for the desired service. You will find the link under "Online Service" or by clicking on the "Complete online" button. Would you like to apply for a one-day registration? You can find out more here.
You can apply for a passport for your child if they have German citizenship.
Would you like to collect your ID card / passport / eID card? Find out more here.
If you have another residence in Germany in addition to your main residence, you must register a secondary residence within 2 weeks of moving in.
If you move, you must register at your new place of residence within 2 weeks of moving in. You can also register online.
If you have moved to Bremen from abroad, you must register within 2 weeks of moving in.
If your driver's license has been lost (e.g., lost, stolen) or needs to be replaced for other reasons (e.g., because it has become illegible), you must apply for a replacement license. Notice: If your driver's license shows the key number 95 on the license and they have lost their license, please…
The BürgerService facilities of the Bürgeramt may, among other things, provide you with information about the address of a specific resident within the framework of data protection regulations.
If your new ID card has been lost, the electronic signature must be blocked separately.
According to the Federal Registration Act (BMG), you have the right to object to your data being passed on to certain recipients who could receive such data in accordance with the statutory regulations.
This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.
The official information in German is complete and correct.
Updated on 04.09.2026