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Citizen Service Centre North BürgerServiceCenter-Nord

Payment options

cash, debit card

  • General information

    Notes

    During open consultation hours, applications for travel documents – including provisional travel documents – and change of address notifications are processed. You can register from 30 minutes before the start of open consultation hours.
    Please be prepared for waiting times if you wish to make use of this service.

    For urgent matters, please email:
    bscnord@buergeramt.bremen.de

    Collecting documents

    You can collect your documents without an appointment at the following times:

    Mondays from 07:30 to 17:00

    Tuesdays to Fridays from 07:30 to 12:00

    Upon arrival, please register at the self-check-in terminal in the Citizen Service Centre. There you will receive a ticket for your enquiry.
    Your request is usually processed promptly. However, depending on how busy we are, there may be a wait. It is also possible that the daily quota of tickets for collection may already have been allocated.

    If, when applying for your document, you selected collection from the document collection box, collection is available at the following times:

    Monday to Friday from 06:00 to 19:00

    Quick Enquiries Counter at the Citizen Service Centre

    The following services can be booked:

    • Certificates of good conduct
    • Certifications
    • Certificates of residence
    • Exemptions from the obligation to carry identification
    • Address changes on identity cards,
    • Changing the PIN number for the identity card and the eID card
    • Updating chip data
    • Vehicle deregistration and temporary number plates

    Please register at the self-check-in terminal in the Bürger-ServiceCenter upon arrival. There you will receive a ticket for your enquiry.
    Enquiries are usually dealt with promptly. However, depending on how busy it is, there may be waiting times. It is also possible that the daily quota of tickets for quick enquiries may already have been allocated.

    When is the quick-service counter at the BürgerServiceCenter-Nord open?
    Mondays from 07:30 to 17:00, and Tuesdays to Fridays from 07:30 to 12:00.

    There are no parking spaces available in the immediate vicinity. Please use:

    • the BREPARKHAUS car park at Sedanplatz (subject to a charge)
    • the Aumunder Marktplatz (free of charge, approx. 5–10 mins’ walk)

    Visits to the BürgerServiceCenter-Nord are only possible by prior appointment. Appointments can be made online via https://www.service.bremen.de or via the Bremen Citizens’ Helpline on 115 or 0421-361 0. Please make use of the online appointment service where possible.

    Email enquiries regarding registration matters can be sent to:
    bscnord@buergeramt.bremen.de

    If you require specific information, the following telephone numbers are available:

    • Passports and identity cards Tel.: 361- 88 660
    • Registration, change of address and deregistration Tel.: 361- 88 662
    • Invitations for foreign guests Tel.: 361- 88 663
    • Certifications Tel.: 361- 88 664
    • Fishing licences Tel.: 361-88 665
    • Vehicle registrations Tel.: 361- 88 668
    • Driving licences Tel.: 361- 88 669

    The BürgerServiceCenter-Nord offers a range of public services all in one place. You can currently access the following services there:

    • Residence registration matters
      – registration, change of address and deregistration of residence
      – passports and identity cards
      – certificates of good conduct
      – household and proof of life certificates
      – information
    • Invitations for foreign visitors

    • Fishing licences –
      Pole fishing licences – National fishing licences
    • Certification of copies and signatures
    • Vehicle registration matters
      – Changes of address or name
      – Deregistration of a vehicle or a stolen vehicle
      – Export number plates
      – Information on vehicle owners
      – Expiry of the roadworthiness certificate following technical modifications
      – Replacement documents in the event of loss
      - Replacement number plates due to damage, loss or theft
      - Brand-new vehicles
      - Vehicle registration certificate / Part 2 of the registration certificate
      - Particulate matter stickers
      - Temporary number plates
      - Technical modifications
      - 100 km/h speed limit sticker for trailers
      - De-registration
      - Transfer of ownership of a used vehicle or change of address
      - Re-registration of a previously de-registered vehicle
      - Personalised number plates
    • Commercial vehicle registration services and car dealerships
      Drop-off: Mondays to Fridays: 07:30 to 09:00
      Collection by appointment
    • Driving licence matters (please book appointments by calling 115)
      – Replacement driving licence,
      – International driving licence Please
      note: All other driving licence matters are handled exclusively by the Citizens’ Office – Driving Licences (Driving Licence Office) at the Stresemannstraße Administrative Centre.

Our services

This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.

The official information in German is complete and correct.

Updated on 04.09.2026

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