Traffic update
Due to the construction works on Steubenstraße and the associated complete closure of the first railway underpass – including for pedestrians and cyclists – the Stresemannstraße Administrative Centre is not expected to be directly accessible from the Julius-Brecht-Allee stop (Line 1) until summer 2028. However, access is available via Gartenstadt Vahr, Insterburger Str.
A warm welcome to the Citizens’ Office!
The Citizens’ Office is the competent authority for the City of Bremen responsible for frequently required services. We are responsible for matters relating to registration, passports and identity documents, as well as for driving licences and vehicle registration:
You can find details of our offices under ‘Associated Offices’.
If you have a relevant enquiry, please book an appointment on 0421-115 or online at https://www.service.bremen.de
1. General information
You can visit any of our Citizens’ Service Centres by prior appointment. You can book an appointment online at https://www.service.bremen.de or by telephone via the Citizens’ Helpline on 0421-115. Please use the online booking system wherever possible.
If you no longer need your appointment, please cancel it so that the slot can be used by someone else – thank you very much! We reserve the right to cancel appointments that have been booked more than once.
We also offer walk-in appointments at the Citizens’ Service Centres during the following times:
BSC-Mitte Mondays 1.00 pm to 6.00 pm | Wednesdays 7.30 am to 12.30 pm
BSC-Stresemannstraße Mondays 1.00 pm to 4.45 pm | Wednesdays 7.00 am to 11.45 am
BSC-Nord Mondays 1.00 pm to 4.45 pm | Wednesdays 7.30 am to 11.45 am
Services: Travel documents (passports, identity cards and provisional documents) and registration of residence.
If you wish to use this service, please be prepared for waiting times.
For urgent matters, please email:
bscmitte@buergeramt.bremen.de
bscstre@buergeramt.bremen.de or
bscnord@buergeramt.bremen.de
2. Citizen Service Centres
2.1. Quick enquiries at the Citizen Service Centres (BSC)
The following services can be booked:
Please register at the self-check-in terminal at the BürgerServiceCenter upon arrival. There you will be given a ticket with a time slot for your enquiry.
Enquiries are usually dealt with promptly. However, depending on how busy it is, there may be waiting times. It is also possible that the daily quota of tickets for quick enquiries may already have been allocated.
When are quick enquiries handled?
BürgerServiceCenter Mitte:
Mondays and Thursdays from 07:30 to 17:00, Tuesdays and Fridays from 07:30 to 12:00, and Wednesdays from 07:30 to 13:00.
BürgerServiceCenter Nord:
Mondays from 07:30 to 17:00, Tuesdays to Fridays from 07:30 to 12:00.
BürgerServiceCenter Stresemannstrasse:
Mondays from 08:00 to 17:00, Tuesdays to Fridays from 07:00 to 12:00.
2.2. Collection of identity cards, passports and eID cards
You can collect your document from the BürgerServiceCenter where you applied for it.
If you have arranged to collect it via the document collection box, you will receive a text message as soon as the document is ready
If you are collecting the document in person, you can check its processing status here: https://www.landesmelderegister.bremen.de/olav/passpa?mbom=4011000
. To do this, you will need the serial number from your collection slip.
Once your document is ready, please visit the BürgerServiceCenter during the opening hours for quick enquiries. There, you will be given a ticket with a time slot for your enquiry.
Enquiries are usually dealt with promptly. However, depending on how busy the centre is, there may be waiting times. It is also possible that the daily quota of tickets for quick enquiries may already have been allocated.
3. Vehicle registrations
3.1. Vehicle registration applications from private customers can only be processed at the Stresemannstraße and Bremen-Nord BürgerServiceCentres by prior appointment. Exception: De-registration of vehicles and the issue of temporary number plates are possible without an appointment.
3.2. Vehicle registrations for commercial vehicle registration services and car dealerships
Applications for vehicle registration may be submitted during the usual opening hours at the Stresemannstraße and Bremen-Nord BürgerServiceCentres.
Further information is available by telephone or email at:
0421-361-88668 or by email: bscstre@buergeramt.bremen.de
3.3. You can also register your car online; please use the online procedure at: https://i-kfz.regioit.de/i4/ikfz4/?LICENSEIDENTIFIER=bremen_stadt
3.4. Other vehicle-related services
Exemptions under Section 70 of the Road Traffic Licensing Regulations (StVZO), individual approvals under Section 13 of the EC Motor Vehicle Type-Approval Regulations (EG-FGV), red number plates and the loss or theft of Part II of the registration certificate are handled by the Central Motor Vehicle Registration Authority.
Further information is available by telephone or email on:
0421-361-88668 or by email: zentralekfz-zulassungsbehoerde@buergeramt.bremen.de
4. Driving licences
4.1. Applications
Visits are only possible by prior appointment.
4.2. Information on the compulsory replacement of driving licences is available via the following link: https://www.service.bremen.de/dienstleistungen/alten-fuehrerschein-in-neuen-fuehrerschein-umtauschen-126195
Card driving licences issued between 1999 and 2001 must be exchanged by 19 January 2026. Please note that, unlike with paper driving licences, it is the year of issue that counts.
Further information is available by telephone or email on:
0421-361-88669 or by email: fuehrerscheinstelle@buergeramt.bremen.de
You can book an appointment here at https://service.bremen.de under the service ‘Exchange old driving licence for a new one’ or by calling 115. Please use the online booking service where possible.
Trailers may, under certain conditions, be permitted to be towed at a maximum speed of 100 km/h on highways and freeways. Similarly, buses and coaches are permitted to drive at 100 km/h on freeways under certain conditions.
For quick processing, you can easily use the online procedure at the Federal Office of Justice. There you will find all further information and also the "Online application for a certificate of good conduct". You can find the link to the online application under "Online Service" - "Online…
Have you been asked to provide a letter of guarantee for your guest as part of a visa procedure for visiting or business purposes? Please note the following points.
In many countries outside the European Union (EU), you need a passport to enter the country. If you have German citizenship, you can apply for a German passport.
You can apply for a registration certificate. For your purposes, you will receive a certificate from the register of residents about the data stored about you.
Would you like to apply for an ID card? Find out more here.
In countries that are not part of the EU, an international driver's license is required for temporary stays.
If you want to export a vehicle that has not yet been registered or a vehicle that has been registered in the Federal Republic of Germany - and possibly decommissioned - to a foreign country, you will need an export license plate.
Has your ID card been lost or expired and you need a new one? Then you can apply for a temporary ID card at the Citizens' Service Centers to bridge the time until your new ID card is issued.
If your registration certificate Part II (or your vehicle registration document) is lost or stolen, you will need a replacement. Together with the registration certificate Part II, you will also receive a new registration certificate Part I. As a rule, complete proof of ownership is required for…
The regulations apply to new motor vehicles for the transportation of goods with a gross vehicle weight of more than 3.5 tons and to buses with more than nine seats that were first placed on the market in spring 2006.
In order to transport passengers in an ambulance, cab or rental car, you must have a passenger transport license.
If you want to drive a motor vehicle on public roads, you generally need a driving license. If you want to obtain a driving license for the first time, please contact a driving school. Everything else will be arranged from there. Exception: If you have a criminal record, please contact the…
If you want to fish or fish in Bremen, you need a fishing license. You can learn more about it here.
Since March 1, 2007, local authorities have been able to set up low emission zones. Only vehicles with one of the "particulate matter stickers" on their windshield (or with an exemption permit) are allowed to enter the zone.
If you would like to carry out test drives or transfer drives with an unregistered vehicle, you will need a short-term license plate for this purpose. It begins with the number "03" or "04".
If a passport - even in the "express procedure" (within 3-4 days) - can no longer be issued in time before departure, you can obtain a temporary passport.
Would you like to get your driver's license before your 18th birthday? Then you can take part in "Accompanied driving from 17"?
If you no longer have your ID card because it cannot be found, has been lost or stolen, you must report this loss immediately (notification of loss). You must apply for a new ID card.
Information on exemption from the statutory ID requirement. From now on, you do not need an appointment for this request at the BürgerServiceCenters Mitte, Nord and Stresemannstrasse. You can take care of this at the short request counter. Please note the different opening hours of the quick…
The certification confirms that the content of the copy is identical to the original document. The certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be processed if you have your…
The certification confirms that the content of the copy is identical to the original document. However, the certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be processed if you…
The certification confirms that the content of the copy is identical to the original document. However, the certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be processed if you…
The certification confirms that the content of the copy is identical to the original document. However, the certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be processed if you…
Important note: The certification confirms that the content of the copy is identical to the original document. However, the certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be…
If you are at risk from third parties by disclosing your address, you can apply to have your data blocked in the population register (information block). In such a case, please contact the registration office with your ID card.
Your name has changed, e.g. due to marriage, and you would like to have a new driver's license issued? Especially when driving abroad, it can be useful to be in possession of an EU card driver's license with current information.
Please note that you can also use our online service for the desired service. You can find the link under "Online service" or by clicking on the "Complete online" button.
You can inquire about the status of your driver's license processing by e-mail.
Here you will find information on entering the key number 196 in your driver's license.
If you move out of an apartment and do not move into a new apartment in Germany, you must deregister.
Stolen or misappropriated vehicles should be regularly taken out of service to avoid disadvantages for the owner.
Please note that you can also use our online service for the desired service. You can find the link under "Online Service" or by clicking on the "Complete online" button. If a vehicle is to be taken out of service, you as the vehicle owner must submit an application. If the vehicle is to be…
Learn more about applying for a driver qualification certificate here.
If your driver's license has been revoked and you want to drive a motor vehicle again, you must apply for a new driver's license.
Do you wear glasses or contact lenses? Find out more about the restrictions/requirements for your driver's license here.
Please note that you can also use our online service for the desired service. You can find the link under "Online Service" or by clicking on the "Complete online" button. Pure battery electric vehicles, externally rechargeable hybrid electric vehicles and fuel cell vehicles can receive an…
The eID card is a document that provides the online ID function for people who are not entitled to be issued with an ID card or residence permit with online ID function.
Here you will find information on entering the key number 197 in your driver's license.
Do you have or have you had a driver's license from the German Armed Forces or the police? You can have this exchanged for a "normal" driver's license.
Old paper and card driving licenses will gradually become invalid and be replaced by the new EU card driving license. If your driving license has expired, you must apply for a new driving license.
If you already hold a driver's license and would like to extend it by another driver's license (class), an application is required. The application is usually made through your driving school. If the application is not submitted through your driving school, we are available to you by phone at…
Would you like to renew your driving license for categories C1, C1E, C and CE?
If you buy a new or used vehicle abroad or move to Germany with a vehicle registered to you abroad, you must apply for registration for this vehicle.
Please note that you can also use our online service for the desired service. You can find the link under "Online service" or by clicking on the "Complete online" button.
In the event of technical modifications to the motor vehicle or trailer, the operating permit for the vehicle may expire. An assessment by an officially recognized expert for motor vehicle traffic is required as proof of compliance with the regulations. A new operating permit is issued by the…
Here you will find information on changing the registration certificate part II.
The certification confirms that the content of the copy is identical to the original document. However, the certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be processed if you…
The certification confirms that the content of the copy is identical to the original document. However, the certification does not certify the authenticity or validity of the original. This service is offered exclusively on a municipal basis. Your request can therefore only be processed if you…
Please note that you can also use our online service for the desired service. You can find the link under "Online service" or by clicking on the "Complete online" button.
Please note that you can also use our online service for the desired service. You can find the link under "Online service" or by clicking on the "Complete online" button.
Please note that you can also use our online service for the desired service. You can find the link under "Online Service" or by clicking on the "Complete online" button.
Please note that you can also use our online service for the desired service. You can find the link under "Online service" or by clicking on the "Complete online" button.
Please note that you can also use our online service for the desired service. You can find the link under "Online service" or by clicking on the "Complete online" button.
You can apply for a passport for your child if they have German citizenship.
Would you like to collect your ID card / passport / eID card? Find out more here.
You had to apply for a replacement after the theft, loss or unusability of the registration certificate part II (vehicle registration document).
Please note that you can also use our online service for the desired service. You will find the link under "Online Service" or via the "Complete online" button. If you have purchased a vehicle that is already registered in Germany, you must have it transferred immediately, i.e. registered in your…
Please note that you can also use our online service for the desired service. You will find the link under "Online Service" or via the "Complete online" button. If you have purchased a vehicle that is already registered in Germany, you must have it transferred immediately, i.e. registered in your…
Please note that you can also use our online service for the desired service. You can find the link under "Online Service" or by clicking on the "Complete online" button. Re-registering a vehicle to the same vehicle owner after it has been taken out of service (without change of owner)
A change of registration (allocation of a new registration plate) must be carried out if the previous registration plate(s) has/have been stolen or otherwise lost. It can also be carried out upon request.
Red classic car license plates can be applied for for vehicles that were first put on the road at least 30 years ago at the time of their assessment as classic cars, are largely in their original condition, are in a good state of preservation and are used to maintain the vehicle's cultural…
The red license plate is intended for dealers (e.g. vehicle manufacturers, dealers, garages) for test, inspection and transfer drives of otherwise unregistered vehicles. The assigned license plate number always begins with "06". Multiple use is also possible.
Please note that you can also use our online service for the desired service. You can find the link under "Online Service" or by clicking on the "Complete online" button. If you wish to operate a vehicle on public roads, it must be registered.
If you have another residence in Germany in addition to your main residence, you must register a secondary residence within 2 weeks of moving in.
If you move, you must register at your new place of residence within 2 weeks of moving in. You can also register online.
Please note that you can also use our online service for the desired service. You can find the link under "Online Service" or by clicking on the "Complete online" button. If you move house or relocate your business to Bremen, for example, you must re-register your vehicle. It is possible to keep…
Please note that you can also use our online service for the desired service. You will find the link under "Further information" - Online service". After moving or relocating your business to Bremen, for example, you must re-register your vehicle and can apply for a new license plate.
Please note that you can also use our online service for the desired service. You will find the link under "Online Service" or by clicking on the "Complete online" button. After purchasing a used vehicle, you must re-register it and, if necessary, apply for a new license plate.
If you have moved to Bremen from abroad, you must register within 2 weeks of moving in.
The driver's license is issued for a limited period of time for drivers of buses or trucks in classes C, CE, D, DE or C1, C1E or D1, D1E and can be extended:
If your driver's license has been lost (e.g., lost, stolen) or needs to be replaced for other reasons (e.g., because it has become illegible), you must apply for a replacement license. Notice: If your driver's license shows the key number 95 on the license and they have lost their license, please…
If your Part I registration certificate is lost or stolen, you will need a replacement for it.
Do you need a copy of your driving license? Find out more here.
The BürgerService facilities of the Bürgeramt may, among other things, provide you with information about the address of a specific resident within the framework of data protection regulations.
You can reserve your desired license plate or extend a reservation.
Driving licenses lawfully obtained in a country listed in Annex 11 of the Driving License Ordinance entitle the holder to drive motor vehicles of the issued classes for a period of six months from the establishment of normal residence within the Federal Republic of Germany.
Valid driving licenses from EU or EEA countries (EEA = European Economic Area (Iceland, Liechtenstein and Norway)) entitle the holder to drive a motor vehicle in Germany.
You have not obtained your driver's license in Germany, but acquired it before entering Germany oracquired it as an exchange student?
According to the Federal Registration Act (BMG), you have the right to object to your data being passed on to certain recipients who could receive such data in accordance with the statutory regulations.
Please note that you can also use our online service for the desired service. You can find the link under "Online Service" or by clicking on the "Complete online" button. Seasonal license plates are intended, for example, for vehicles such as motorcycles, convertibles or motorhomes that are only…
If the license plates have become damaged or illegible, or if a sticker (stamp sticker or inspection sticker) has become detached from the license plate, you must ensure that a new sticker or several new stickers are placed on the previous license plates or on new license plates.
This page has been automatically translated by DeepL. We cannot guarantee that the translation is correct.
The official information in German is complete and correct.
Updated on 04.09.2026